Right of withdrawal

• The right of withdrawal is the right of the Buyer (a natural person who is a "consumer" in the context of the Law on the Protection of Consumer Rights) within 14 days, counting from the day when the Buyer or a third party indicated by the Buyer has received the Goods, to refuse the Goods in accordance with the procedure for exercising the right of withdrawal.

• The buyer cannot use the right of withdrawal if:

1. Purchased Goods that are perishable or can be used up quickly;
2. Goods that require certain storage conditions (humidity, light, temperature, etc. restrictions);
3. If the Buyer has opened the Product's packaging or if the packaging or the Products are damaged.

• The Buyer shall notify the Seller of the exercise of the right of withdrawal by filling out the withdrawal form. The completed form together with the Product is sent or delivered by the Buyer to "Cryogenic and vacuum systems" SIA, Andreja iela 7/9, Ventspils, LV-3601. The Buyer shall bear the cost of returning and shipping the Goods.

• The Seller shall refund to the Buyer the amount of money received from the Buyer for the returned Goods, excluding delivery costs, within 14 days from the day when the Seller has received a completed Withdrawal form from the Buyer (decision to withdraw from the contract) and when the Seller has received back the Goods that the Buyer refuses. The seller repays the mentioned amount by making a transfer to the buyer's bank account.